Information & FAQs
INFORMATION
- Free expedited tracked shipping within Canada and USA. Your order ships within 48 business hours. No shipping on Sundays and statutory holidays.
- All Sales Final. Please review photos/videos and contact us with any questions before purchasing.
- Save 4% with EMT (Canada): Pay 4% less by choosing EMT (e-Transfer) at checkout. Payment details will be emailed, and transfer must be completed within 1 hour.
AUTHENTICITY:
- 100% Authenticity Guaranteed – All items are guaranteed authentic, or your money back.
- Certificate of Authenticity (COA) – Included with most items. For items without a COA, one can be requested for an additional fee: $10 for most brands and $30 for Chanel or Hermès.
- Photo Verification – Clients are welcome to use our photos for authentication purposes. Contact us if you need additional images.
PAYMENT PLAN:
We offer 6 weeks payment plan (no charge) for EMT and PayPal payments with terms:
- 25% non-refundable and non-transferrable deposit upfront.
- Balance is payable within 6 weeks.
- Items will be shipped once it is fully paid.
NOTE: The U.S. government has removed the de minimis tax exemption:
Effective August 29, 2025, the U.S. government has eliminated the de minimis tax exemption. As a result, all parcels—regardless of value, may now be subject to import taxes or duties.
While this is highly unlikely since we prepay applicable taxes on our end, buyers may still be responsible for any customs duties that may apply.
reLuxedCA is not affiliated with any brands that we sell.