Information & FAQs

INFORMATION

  • Free tracked shipping within Canada and the USA. Please note that any applicable Your order ships within 48 business hours. No shipping on Sundays and statutory holidays.
  • All Sales Final. Please review photos/videos and contact us with any questions before purchasing.
  • Save 4% with EMT (Canada Only): Pay 4% less by choosing EMT (e-Transfer) at checkout. Payment details will be emailed, and transfer must be completed within 1 hour.

Effective August 29, 2025: The U.S. government has removed the de minimis tax exemption:

  • Effective August 29, 2025, the U.S. government has removed the de minimis tax exemption. This means all parcels, including those valued below $800 USD, may now be subject to import taxes or duties. Any applicable taxes or fees will be the responsibility of the buyer upon entry into the United States. 
  • Alternatively, you can choose to prepay part of the customs tax at checkout so you won’t need to pay it when your order enters the U.S. To assist our buyers while we are navigating the new tax policy, only a flat rate of $20 USD (we will cover the rest) will be added to your checkout amount to help cover part of the customs tax. This way, we are contributing toward the tax to support our buyers.

Note: This is subject to change depending on updates and developments regarding the new U.S. tariff policy. We appreciate your understanding and continued support!

AUTHENTICITY:

  • 100% Authenticity Guaranteed – All items are guaranteed authentic, or your money back.
  • Certificate of Authenticity (COA) – Included with most items. For items without a COA, one can be requested for an additional fee: $10 for most brands and $30 for Chanel or Hermès.
  • Photo Verification – Clients are welcome to use our photos for authentication purposes. Contact us if you need additional images.

PAYMENT PLAN: 

We offer 6 weeks payment plan (no charge) for EMT and PayPal payments with terms:

  • 25% non-refundable and non-transferrable deposit upfront.
  • Balance is payable within 6 weeks.
  • Items will be shipped once it is fully paid.

 

reLuxedCA is not affiliated with any brands that we sell.